The new “Underquoting” law comes into effect on 1 May 2017 – are you ready?

March, 2017

By Jason Maletic, Senior Advisor, and John Turnbull, Partner

Most licensed estate agents in Victoria will be aware that Consumer Affairs Victoria (“CAV”) has been particularly busy over the last 12 months, having conducted investigations into the selling practices of over 100 estate agencies across the state.

Most licensed estate agents in Victoria will also be aware that the state government introduced the “Estate Agents Amendment (Underquoting) Act” during the middle of last year which sought to implement a number of changes to the Estate Agents Act 1980 (Vic) (the “Act”).

These changes have particular application to section 47A of the existing law as it applies to agent’s estimates and representations to prospective buyers through advertising.

However, some estate agents may not be aware that the proposed changes (subsequently passed as law) have now been fast-tracked to take effect from 1 May 2017.

The fast tracking of these legislative changes continues the Victorian government’s resolve to “clean up the real estate industry” with the new provisions specifically targeted at increasing the level of statutory compliance required by estate agency businesses.

With less than 8 weeks before the new provisions become new law, estate agency owners must ensure that all of their staff are fully aware of their new statutory obligations, whilst continuing to maintain compliance with the ongoing requirements under the Act.

Underquoting Amendment Act – new obligations

Some proposed changes of particular importance include the obligation for all estate agents to:

Estate Agents Act – ongoing obligations

Whilst ensuring their compliance with the new provisions soon to take effect, estate agents must also ensure they continue to comply with the existing provisions that continue to apply. Some of the common mistakes that we see include failing to:

It is fundamentally important that all Victorian estate agents ensure they are ready come the 1st May. Similarly agents must ensure they get the basics right and properly comply with the existing disclosure obligations under the Act as along with the pecuniary penalties that are attached to non-compliance, an invalid Authority often means the estate agent is not entitled to claim a commission.

Given the level of attention the industry has received from CAV over the last 12 months, it is unlikely the Regulator will afford any leniency towards any estate agent who runs afoul of their statutory obligations, particularly once the new provisions come into effect from 1 May.

Contact Mills Oakley

For further information, please do not hesitate to contact:


Jason Maletic | Senior Advisor
T: +61 3 9605 0855
E: jmaletic@millsoakley.com.au

John Turnbull | Partner
T: +61 3 8568 9519
E: jturnbull@millsoakley.com.au
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